Tipico takes its responsibilities towards vulnerable individuals seriously. Therefore, we have formulated our guidelines within a binding Player Protection concept. Our protective measures are evidence-based and are directed towards the specific protection requirement of each individual customer. This concept is explained in detail and in several languages on a dedicated Player Protection page.
We help our customers to make a self-determined, informed gambling decision at any time, and we ensure that they have the best-possible level of control over their gambling behavior. To this end, we provide clear information about issues such as the probability of winning and risk awareness. In addition, our customer can, at any time, also see all their incoming and outgoing payments, alongside all their account transactions.
We offer our customers simple options to actively control their gambling behavior and set voluntary limits. These limits place restrictions on personal gambling behavior, and ensure their compliance. Since individual gambling behavior varies from one person to the next, Tipico also offers individual ways for setting the required limits.
At Tipico, customers may set either limited or unlimited self-exclusions at any time. Exclusions may also be imposed, if precisely defined stipulations are fulfilled.
Alongside our own protective measures, we also provide relevant information about external advice services. We work with leading German-speaking research institutions, such as the Chair for Addiction Research at the Dresden University of Technology and the University of Luzern to continuously advance the development and optimization of our player protection measures.