According to the analysis of Testbild magazine and Statista, Tipico’s customer service is top
The Testbild magazine has awarded Tipico’s services with the first place among all sports betting providers. Closest to Tipico came the competitors bet365.com (2nd place) and interwetten.com (3rd place). The result was published on 16 September 16, 2016, in the magazine’s second edition in the section leisure time, games and hobbies. Once again, Tipico got awarded for its outstanding customer service. Only recently, the company has been named “Best online betting provider” by German test page Getestet.de.
For the “Best service in Germany” award, Testbild, in cooperation with the German online portal for statistics “Statista”, analysed a total of 2,500 companies. The basis of this award is the assessment of the candidate’s services by more than 20,000 people in Germany. These were interviewed using a so-called online access panels. The panel members were asked to submit their ratings on the subjects customer orientation, competence and information content as well as on the willingness to recommend the candidate to others. The award demonstrates the continuous top performance of Germany’s leading sports betting provider.